My Commitment to You: Ethics and Standards

As a Patient Advocate, my highest priority is to ensure you feel supported, informed, and empowered throughout your healthcare journey. I strictly adhere to the Patient Advocate Certification Board (PACB) Code of Ethics to safeguard your rights, privacy, and peace of mind.

Core Ethical Pillars

Patient Autonomy: You retain full control over your healthcare decisions. In alignment with PACB standards, my role is to respect your personal values, provide unbiased information, and support he path you choose

Strict Confidentiality: Your medical records, personal history, and financial details are kept strictly confidential, adhering to PACB privacy standards and privacy regulations.

Integrity & Unbiased Advocacy: I work exclusively for you. I strictly follow the PACB’s conflict of interest guidelines. I do not accept financial kickbacks, referral fees, or commissions from healthcare providers, insurance companies, or facilities.

Scope of Practice & Boundaries

In accordance with PACB guidelines, maintaining clear professional boundaries ensures safe and transparent advocacy:

What I Do: Navigate complex healthcare systems, facilitate communication with our medical team, prepare for appointment review, medical billing/insurance claims, and empower you to make informed decisions.

What I Do Not Do: I do not provide direct medical diagnoses, prescribe treatments, offer clinical medical advice, or give legal advice. My advocacy complements your healthcare team. It does not replace direct medical advice or treatment from licensed medical professionals.